Hi {sender first name},

Money transferred to {receiver’s full name} has not been completed because we are yet to receive a valid copy of your Identification Information.

Please upload ID on your profile using the following steps:

  1. Log in to your account
  2. Account profile (top right corner)
  3. Identity Information
  4. Add ID
  5. Complete form and upload ID
  6. Confirm

We look forward to completing the verification process and approving your transfer.

Thank You

MoneyFex Ltd is Authorised and Regulated by the Financial Conduct Authority (FCA) under the Payment Service Regulations 2017 for the provision of payment services. Registration number: 745989

MoneyFex Ltd is registered in England and Wales, Company Registration Number: 10105032 The content of this email is confidential and intended for the recipient specified in message only. It is strictly forbidden to share any part of this message with any third party without a written consent of the sender. If you received this message by mistake, please reply to this message and follow with its deletion, so that we can ensure such a mistake does not occur in the future.